Refund & Returns Policy
60-Day Money-Back Guarantee
If you do not feel a difference, email support@fineroot.co within 60 days of delivery and return your order for a full refund. No questions asked.
Damaged Or Incorrect Orders
If your order arrives damaged or incorrect, send us a photo and we ship a replacement or refund you in full, whichever you prefer.
How To Start A Return
Email support@fineroot.co with your order number and we reply with return instructions within one business day.
What We Need
- Your order number
- The email address used at checkout
Subscriptions
You can skip, change or cancel a subscription at any time before the next renewal, with no fees.
Refund Timing
Approved refunds go back to your original payment method within 5 to 10 business days, depending on your bank.